Feedback and comments we have received from Clients, Carers and Families:
"I just wanted to say thank you so much for all your hard work and for sending updates to my aunt. My gran has been so much cheerier since you started getting her out and about again. She is full of praise for your service every time I talk to her. It means a lot to know she has some good quality of life again!"
“Can I just put on record the outstanding quality of service and support you have provided, and I will always recommend your services to anyone else who is interested. For the record too, can I just state that the quality of work, care, support and attention provided by the staff member has been nothing short of truly outstanding.”
Rainbow Home Support provided home care and shopping support to my aunt who had dementia – this service was delivered with the utmost professionalism and also with great empathy. They provided continuity of staff allowing my aunt to get to know her carers and she really looked forward to their support and companionship during visits. Nothing was ever too much trouble and she was cared for with dignity and respect at all times. All the staff formed a real bond with my aunt and I cannot recommend them highly enough – we would have been truly lost without them!”
“I am grateful to you for your help, advice and professionalism these past few years. My father’s life is greatly enhanced as the result of Rainbow Home Support’s input and assistance. Your staff are first rate and it is huge relief to know that my father is in such competent hands.”
Coming into contact with the Rainbow Home Support was the best thing that happened to us and would not have been able to get this far without your help... can’t thank you enough."
My mother received excellent support from Rainbow Home Support carers; the staff member assigned was particularly helpful. I would have no hesitation in recommending Rainbow to anyone who needed the kind of companionship support that my mother required.”
"I must say Jeff's support is excellent and very helpful. I find him unfailingly positive and a great uplift. Not to mention a master of the lost art of conversation. We usually go out for a coffee and a nibble and Jeff skilfully facilitates that. His care for my mobility issues is much appreciated, as his general attention when getting on buses, navigating stairs and so on. His willingness to push a wheelchair made it possible for me to get round the Burrell and Kelvingrove museum. I have a sense of being "looked after" when we are out, which helps me feel better about myself. It's good to welcome Jeff into my home. And he even makes the coffee!"
I found Jeff to be pleasant and competent in everything I have asked him to do. This has included assistance and shopping, telephone calls, assembling furniture and setting up home entertainment equipment.
Delighted to say that mum loves having Sandie. Sandie comes to take her shopping. They seem to get on really well which is a big relief for me as I live out with Glasgow.
My aunt sounds like a new person! That is the brightest I have heard her in months. Thank you so much.”